Local governments, ministries, and agencies are facing significant changes and challenges in the upcoming years due to global political and economic trends. While there is a need to modernize the existing infrastructure and to find innovative solutions to social problems, the challenges within this sector are becoming even more complex. Some of these include balancing the budget deficit, dealing with unemployment and wage debates, leadership and governance transitions, cost-cutting and budget reform.

We understand no two countries are the same, and there is no one-size-fits all solution for any local government agency. This is why our model is based on execution and delivery, not just reports and theory; bringing you measurable results ASAP. Our consulting capabilities in the public sector include:

Project Management

• Project Management & Support
• Management System Assessment

Customer Experience

• Customer Delivery Performance Review
• Employee & Stakeholder Engagement
• Communication Strategy & Plan
• Change Management

Service Delivery & Process Improvement

• Management Control Framework
• Policy & Procedure Controls and Framework
• Process Design & Optimization
• Workflow & Process Documentation
• Business Case Preparation & Review
• Enterprise Project Management Office
• IT Infrastructure Assessment

Strategy Development

• Strategic Planning
• Performance Measurements & Analytics
• Benchmarking
• Leadership & Governance Review
• Service Delivery Model Review
• Asset Management Strategy